Yesterday, I did a small load of stuff from the basement, to the local Salvation Army. I went there, rather than Goodwill this time, because it saved me 10 extra miles in gas. Wrong decision.
One of the items I brought to donate was a glider rocking chair that my ex had given to my daughter. She would rather have the rocking chair that was her great grandmother's. This glider rocker isn't in bad shape. Could stand to have a few bolts tightened, but other than that, for free, not a bad deal.
As I got to Salvation Army, a young kid came from the trailer to take a look at what we had to donate. He works for them, and apparently in his perceived "super powers" they have bestowed on him, seems to have let this all go to his head. He refused the chair. All due to a quarter size ding in one of the rockers. I was flabbergasted. And angry.
I have seen and shopped at this particular one for years. I have seen the 50yr old furniture that they try to sell for way too much money. Or the junk on the shelves that doesn't work (think small appliances, electronics).
For a place that depends on donations to supply their store, to be that picky is beyond belief. Someone would easily pay $5-$10 for that chair, ding and all. Their "your stuff isn't good enough" attitude is really going to hurt them in the long run. I may only be one customer/donator, but as they continue this practice, they will find their donations dropping off.
Salvation Army, epic fail! And I will not be donating or buying from that particular store again.